Ekaterina Khaleyeva

I started my journey with 3M company about five years ago as a Service Desk agent. Despite having limited technical experience initially, the unwavering support of my team and my dedication enabled me to be promoted to the 2nd line of support within 1.5 years. This role provided more opportunities to engage more in global projects and significantly improve various processes within the Service Desk. During this time, I also pursued a Master's Degree in IT Project Management to further my education. The knowledge and experience I gained have been instrumental in my development as a Team Leader, a role I have proudly held for the past year. I am committed to continuous growth and enthusiastically tackle new challenges to further enhance my skills and contribute to the team's success.