Director of Customer Service Process Quality
Mentor
I have held managerial roles for nearly 20 years, leading teams of various sizes and profiles. Currently I serve as the Director of Customer Service Process Quality at Orange Polska. In this role, I focus on improving customer service processes, ensuring high-quality standards and operational efficiency. I actively participate in development initiatives, such as the #OrangeElevateX mentoring program, supporting the professional growth of other employees. I also served as a mentor in the Future Up program organized by BNP Paribas, contributing to the development of young talent. I have been recognized for my contributions to the industry. Five times by the Orange Management Board for my initiatives, highlighting my dedication and effectiveness.
10-11 JUNE
2026
EXPO XXI
Warsaw, Poland
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